Hear for Yourself What Some of Our Raving Fans Have to Say!
However, these three repairs took 79 days total to complete. After doing research, I found out that the vehicle fell under the lemon law due to dealer having vehicle for more than 20 days at one time….twice.
I called Kahn & Associates and explained my situation and they started working on my case immediately.
After a few phone calls and texts with documentation they started the process. It takes a while but this firm went above and beyond in my opinion to get any type of solution to the vehicle. We got the options of buying back the vehicle or a settlement, so we took the settlement option due to the lifetime warranty through the dealer. This took most of 2024 to settle but it’s finally resolved.
Thanks to Kahn & Associates and staff for helping us during this time. HIGHLY RECOMMENDED!!!!
I bought a new truck that stayed in the shop for months I tried and tried
To get the dealership to work with me sense it was a new truck they told me pretty much that I was stuck with the truck!! That’s when I contacted Kahn they worked hard to get the manufacture of the truck to take care of their Lemon!!! I cannot thank these guys enough They got me the settlement I was looking for they get a five star rating from me
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.
The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.
I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.
I already have, and will continue to refer my friends and family to Kahn and Associates.
More Testimonials
Note: These are a samples of actual letters received on behalf of satisfied Firm clients. We have been given permission to use their full names and locations to prove their authenticity. Due to confidentiality in settlement agreements, the company’s names have been removed. It should be remembered that every individual case presents different factual circumstances and therefore past cases are not a guarantee of future results. Kahn & Associates, L.L.C cannot guarantee any particular outcome by using our Firm.
I was afraid you would not be able to stop the harassment. I got calls at work, at home; they threatened lawsuits and garnishment of my wages. The calls stopped after I came to your firm. The first time I called, Justin was great; I loved speaking with him. Your firm takes action! I already recommended you to one of my co-workers and your service worked to get her a settlement as well.
Brown, Sheila – Cleveland, Ohio - 4/16/2012
I wasn’t sure I had a case, but after contacting you I learned I did. You made my life better and easier once I found out I could receive compensation for the anguish my wife and I suffered.
Gorg, Brian -- Gorog, brian – Peninsula, Ohio 12/25/11
I was afraid there was a “trick” in your offer and it would cost me money in the long run, but you overcame that fear. We had a blemish on our credit record that didn’t belong there, and your service helped get it removed. I am a fan of your firm! You were truthful. I would recommend you to my friends, family and co-workers.
Coyne, Paul - Cincinnati, Ohio - 02/21/12
Your firm was the solution to my problem! My life is better and easier now because my problems are solved! I was pleasantly surprised by my experience with the firm, everyone was so nice. I have no disappointments. The whole process from start to finish was great. I would recommend you to my friends, families and co-workers. People should know that you are committed to serve your clients.
Burrell, Sharon – Maple Hts., Ohio - 01/04/12
Kahn and Associates stopped the collectors from calling me, making threats and talking to me as if I were sub human. Their services were remarkable because they got more action. The Attorney General did nothing to help me. The friendly staff worked with me, explained what they were going to do and actually did it. I keep their number handy in case any family or friends need it.
Bartley, Randell - Cleveland, Ohio - 10/26/11
I was afraid the material you sent me was just another law firm trying to drum up business. Your firm did excellent work and wasted no time in getting to work! Your firm was instrumental in cutting down the collection calls and harassment. My life is better, easier and more peaceful. You spoke with me as though I was a “top notch” client. The lawyers explained to me what was going on. Everyone was very nice and things were fast and smooth. I felt confident with your firm. If I need your service again, you’ll be the first one to call. I will gladly recommend you to anyone who asks. You were outstanding and reliable, well-spoken and treated me with respect.
Dillard, Anna A. - Euclid, Ohio - 01/16/12
Our biggest fear in hiring an attorney was the fees. Kahn and Associates do not charge up-front fees so we felt confident moving forward with them. We were getting harassed by collectors for other people’s debt. We gained some satisfaction that the collectors we sued might have been taught some form of lesson. We were pleasantly surprised by our experience; the staff was very friendly and professional. They were straight, to the point and got quick results. Our biggest disappointment is that collectors like these should be out of business! We may have to hire them again since we changed numbers and now being called for yet another person’s debt and it just seems endless. We would definitely recommend your services to our friends, families and co-workers. We meet our obligations as everyone should.
Abrams, Jerome - Cambridge, Ohio - 12/29/11
I had already spent considerable time and effort explaining my position with the literary guild and two different collection agencies. No listened to me. I had expected you to tell me there was nothing you could do to help me. I was being charged with 2 books I never received. I had been a member of a literary guild for many years and they had a history of poor records. I had kept a record of what I ordered, received and paid for. I was ready to change my phone number in order to stop the harassment from the collection agency. During my lifetime, I’ve always been one to stand up for myself. I had learned very well that I was the only one to defend myself. I was extremely surprised and relieved after talking to one of your lawyers and learned he could stop the “madness” and possibly even collect a financial settlement for the trouble I had endured. It was remarkable that a resolution to the problem was so quick and simple. I did not expect to receive any money, so that was a pleasant surprise. Every person in your firm who talked to me was considerate, helpful and professional. As soon as you were involved, my stress ended. I will definitely recommend you to friends, family and co-workers. People need to know that there are experts who can and will help when they are battling a large company. You care and will defend the “little guy”, thank you!
Paula A. Clements - Fairfield, Ohio - 10/24/11
I just wanted the harassment to stop. Thank you for the resolution. Your service stopped the phone calls. I appreciated your quick, professional solution to my problem. I would recommend your firm to my family and friend.
Ashley, Theodore - Saginaw, Michigan - 4/16/2012
My biggest fear was that you would view me as a consumer trying to avoid debts and not truly wanting to resolve this matter. [The Company] was misrepresenting themselves, I would agree to pay what they asked for but they kept taking money out of my account without my permission over and over. I know whom I am paying and how much to the penny. I pleasantly surprised that even though your fees were not covered, you resolved my dispute. You continually communicated with me throughout the process. Your staff was very kind and concerned for me. I can’t say enough about the communication, more than any other attorney I had ever dealt with! I will definitely recommend you to family and friends. Your firm is a staunch supporter for clients in my situations.
Flint, Janice - Wilmington, Ohio - 5/23/2012