Hear for Yourself What Some of Our Raving Fans Have to Say!
However, these three repairs took 79 days total to complete. After doing research, I found out that the vehicle fell under the lemon law due to dealer having vehicle for more than 20 days at one time….twice.
I called Kahn & Associates and explained my situation and they started working on my case immediately.
After a few phone calls and texts with documentation they started the process. It takes a while but this firm went above and beyond in my opinion to get any type of solution to the vehicle. We got the options of buying back the vehicle or a settlement, so we took the settlement option due to the lifetime warranty through the dealer. This took most of 2024 to settle but it’s finally resolved.
Thanks to Kahn & Associates and staff for helping us during this time. HIGHLY RECOMMENDED!!!!
I bought a new truck that stayed in the shop for months I tried and tried
To get the dealership to work with me sense it was a new truck they told me pretty much that I was stuck with the truck!! That’s when I contacted Kahn they worked hard to get the manufacture of the truck to take care of their Lemon!!! I cannot thank these guys enough They got me the settlement I was looking for they get a five star rating from me
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.
The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.
I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.
I already have, and will continue to refer my friends and family to Kahn and Associates.
More Testimonials
Note: These are a samples of actual letters received on behalf of satisfied Firm clients. We have been given permission to use their full names and locations to prove their authenticity. Due to confidentiality in settlement agreements, the company’s names have been removed. It should be remembered that every individual case presents different factual circumstances and therefore past cases are not a guarantee of future results. Kahn & Associates, L.L.C cannot guarantee any particular outcome by using our Firm.
I was scared they would take away my fiance’s truck because my name was on it even though I don’t drive. They said we couldn’t get married because they would put a lien on his house. We married December 8th. Your service lifted a big weight and lowered my stress level. You cared and treated me like family. You were very fast solving the problem by going after the bad people. You guys are remarkable. I will use you again if I ever have too and will recommend you to family and friends.
Lane, Nadine - Otway, Ohio 12/08/11
My biggest fear was that I would be paying this account control system Inc. for a long time to come and that they would keep haunting me over this matter. I thought that [the company] would keep adding interest on their claims. Mr. Scharville resolved that problem and got them off my back. You made my life easier and got my money for me. I was surprised that your law firm took my problems into your hands when I thought there wasn’t anyone who could help me. Your service was very good and your associates were very kind to me. I have no disappointment, it took a while to settle with the company but that is understandable. The firm was always polite to me. When I called I felt your firm was very nice and business-like and the lawyer did what he said he would do. You helped me regain the money that the creditors had unlawfully taken from me. I will recommend you to other friends. You do the best job helping people. Mr. Scharvelle, thank you so much for helping me.
Koehler, Sharon -- Cleveland, Ohio 01/18/12
I was told to contact you by the attorney general’s office. I was being called constantly for someone not at my number. The calls stopped. David Skall was very kind and understanding. I am grateful for your service. You know how to get the calls to stop quickly, that’s why I would call you again. I would definitely recommend your firm.
Komarek, Debbie -- Parma, Ohio 4/18 /2012
I was afraid of the cost of hiring you, but you put that to rest. We suffered annoying daily phone calls from collectors. You stopped that problem. I was surprised with the rapid result. I was pleasantly surprised by receiving the first check. I hope to be as happy when I receive the second check. You were very thorough and had personal contact. You rapidly handled the first of two cases. You do what you say you will do. I will recommend you to friends and family as needed.
Klingman, Lee -- Kalamazoo, Michigan 4/16/2012
It was helpful to receive the extra income from the settlement. David Skall was prompt with his communication with me. I had a good experience with your firm. I would recommend you to my friends, family and co-workers.
Goroc, Brian -- Gorog, Brian – Peninsula, Ohio 03/23/12
My biggest fear before hiring you was that you wouldn’t stop the harassment calls, but you did! You solved this problem quickly and got a financial settlement. I will recommend you to my friends, families and co-workers.
Iliano, Salvatore -- Cleveland, Ohio 03/19/12
My biggest fear was that your firm wouldn’t take action, you overcame that. I was facing debt collector harassment and your service has made my life better and easier. Great experience working with your company, pleasant people, prompt response and gold communication. Your action on any case without making it seem trivial will keep us coming back. I have already recommended you to family, friends, and co-workers.
Heller, Eric - Tuscarawas, Ohio 10/23/11
Before I hired your firm I was afraid of being garnished or worse. You took care of all the harassment to my daughter-in-law and me. Your service has been a blessing. Your service made our life better to know that you would protect us and show them they can’t do that to people. It’s terrible what they do. I love you all! God bless you! You are helping people that don’t know what to do. Victoria was so sweet and helpful, she helped me understand everything. She’d call with updates. I feel your firm is wonderful and with Victoria’s help and caring, she made a bad situation into a relief. All of you! I believe Victoria is a big asset to your company, thank you for everything! I really liked the way you fought for us. You did more than I ever dreamed of. You are in my address book. I’ve spread the word about your firm. We will always remember you. Hopefully we don’t use you again, but knowing you are there is a good feeling! Glad you’re on our side.
Graham, Vicki – Akron, Ohio 11/02/11
My biggest fear before hiring you was that this would be a waste of time and end up costing me money. Debt collectors were calling and your service has made a 100% difference. I was pleasantly surprised at the professionalism of the attorneys and the accessibility. No disappointments. I would recommend you to friends, family and co-workers. You are honest and legit.
Herron, Sally -- Jackson, Ohio 10/30/11
We were unsure that hiring you would cost us money or have some hidden fee. You assured us there wouldn’t be a fee and there was not! You stopped the endless harassing phone calls from collectors. You were the lawyer who looked out for the “little guy”, like us. We were compensated money and now sleep better. Your firm thoroughly explained the process and handled everything in a timely manner. Everyone at Kahn and Associates are true to their word, polite and true professionals while making one feel “down home”. If I ever need this service again, I will call Kahn and Associates first and will recommend to friends and family. In fact, I already have. You stand behind your word, you are trust-worthy and honorable. Thanks again from our home to yours this holiday season.
Kecskes, Michael -- Waterford, Michigan 12/05/11