Hear for Yourself What Some of Our Raving Fans Have to Say!
However, these three repairs took 79 days total to complete. After doing research, I found out that the vehicle fell under the lemon law due to dealer having vehicle for more than 20 days at one time….twice.
I called Kahn & Associates and explained my situation and they started working on my case immediately.
After a few phone calls and texts with documentation they started the process. It takes a while but this firm went above and beyond in my opinion to get any type of solution to the vehicle. We got the options of buying back the vehicle or a settlement, so we took the settlement option due to the lifetime warranty through the dealer. This took most of 2024 to settle but it’s finally resolved.
Thanks to Kahn & Associates and staff for helping us during this time. HIGHLY RECOMMENDED!!!!
I bought a new truck that stayed in the shop for months I tried and tried
To get the dealership to work with me sense it was a new truck they told me pretty much that I was stuck with the truck!! That’s when I contacted Kahn they worked hard to get the manufacture of the truck to take care of their Lemon!!! I cannot thank these guys enough They got me the settlement I was looking for they get a five star rating from me
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.
The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.
I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.
I already have, and will continue to refer my friends and family to Kahn and Associates.
More Testimonials
Note: These are a samples of actual letters received on behalf of satisfied Firm clients. We have been given permission to use their full names and locations to prove their authenticity. Due to confidentiality in settlement agreements, the company’s names have been removed. It should be remembered that every individual case presents different factual circumstances and therefore past cases are not a guarantee of future results. Kahn & Associates, L.L.C cannot guarantee any particular outcome by using our Firm.
I felt there was nothing I could do to alleviate my frustration, you accomplished your mission. I feel better now that [the company] knows my disappointment with their product. I feel that [the company] has been given notice. The ease and “no pressure” of your firm offering to take my case and is deeply appreciated. Thank you. I would recommend your services to anyone in my previous position. Your positive attitude was encouraging.
Maslach, Henry -- Cleveland, Ohio 10/11/12
I didn’t know if you were familiar with Michigan Laws when I first contacted you. You do. I had a new truck with transmission problems. The truck is the same but I received compensation for the hassles. You are very knowledgeable of laws.
Shaffer, Jon -- Lansing, Michigan 5/11/2012
I did not want to go to court. I had continuous problems and expenses with my vehicle and could not resolve the problems. Your service allowed me to trade it in and get rid of the incoming negative equity. I was surprised how easily and quickly your firm resolved the issue, got us a fair settlement to cover our expenses and put us into a new vehicle. I liked the fact we could everything over phone and email without having to make office visits. I will recommend you to family and friends. People need to know there is hope and that you aren’t stuck with your car when it seems that the dealership can’t help.
Schill, Richae -- Sheffield Village, Ohio 03/19/12
I had a lemon law issue, no change the car is still a lemon. The experience was what I expected. It did take some time to resolve the settlement. If I have another problem with another vehicle I will use your firm again. You did what you said you would. It’s important for people to know you have multi-state experience.
Pelt , James -- Madison Heights, Michigan 08/24/11
[The company] would not respond to my problem, your company did a very professional job in handling this case. Kahn and Associates is very professional, they stayed in contact during the process and kept me up to date. I would be happy to do business with this firm again. I would recommend you to everyone; so easy to work with! Thanks very much for the great service. I’m keeping your information in case it’s ever needed again.
Ellis, Paul -- Anna, Ohio 09/25/12
I was pleasantly surprised that you get this resolved in a timely matter. That you went after the car company and that they did something about it. I liked that you got the paperwork out when you said you would and your people were nice to me.
Barton, Victoria J. - Cambridge, Ohio 6/5/17
My biggest fear was lawyers. My truck was a lemon. You got good results. I will recommend you to others.
Varnes, Donald -- Bellevue, Ohio 10/22/11
I thought I was going to be stuck in this car and keep having trouble with it. Thank you so much to everyone. I thought I didn’t anywhere to turn to. One phone call to Kahn and Associates and my problems were solved. My life is easier knowing that I can get into another car and be able to get back and forth to work. I was surprised at how easy it was. Everyone I spoke to was nice and helpful. It was remarkable how quickly Mrs. Victoria, Mr. Dan and Mr. Justin got to work on my case and solved this matter for me. I liked everything about working with this firm and will call again in a heartbeat. Everyone is so friendly and they get their job done in a timely manner. I have been spreading the word about your firm. People need to know how well this firm handles any case they get and they understand what you are going through.
Turner, Karen -- Youngstown, Ohio 04/03/12
I was very satisfied with the outcome. Your services helped me get a new car. Thank you. Victoria and Dan were so very understanding and easy to talk to. Made me feel very confident I made the right choice. No disappointments at all. Very smooth and fast transaction. I would most definitely do business with this firm again because it felt like family. Of course I would recommend you. You’re honest and willing to help. I would like to say thank you for all hard work and for making me happy.
Campana, Sara -- Geneva, Ohio 3/5/13
I was afraid to pursue legal action to resolve my problem. I purchased a new car that later was determined to have a windshield that was not sealed properly at the factory. Dan was most helpful in evaluation my case objectively and then advising accordingly. I really liked the professionalism and expertise in resolving this case. I certainly would recommend you to friends, family, and co-workers.
Miller, Donna -- Chesterland, Ohio 10/26/11