Hear for Yourself What Some of Our Raving Fans Have to Say!
However, these three repairs took 79 days total to complete. After doing research, I found out that the vehicle fell under the lemon law due to dealer having vehicle for more than 20 days at one time….twice.
I called Kahn & Associates and explained my situation and they started working on my case immediately.
After a few phone calls and texts with documentation they started the process. It takes a while but this firm went above and beyond in my opinion to get any type of solution to the vehicle. We got the options of buying back the vehicle or a settlement, so we took the settlement option due to the lifetime warranty through the dealer. This took most of 2024 to settle but it’s finally resolved.
Thanks to Kahn & Associates and staff for helping us during this time. HIGHLY RECOMMENDED!!!!
I bought a new truck that stayed in the shop for months I tried and tried
To get the dealership to work with me sense it was a new truck they told me pretty much that I was stuck with the truck!! That’s when I contacted Kahn they worked hard to get the manufacture of the truck to take care of their Lemon!!! I cannot thank these guys enough They got me the settlement I was looking for they get a five star rating from me
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.
The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.
I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.
I already have, and will continue to refer my friends and family to Kahn and Associates.
More Testimonials
Note: These are a samples of actual letters received on behalf of satisfied Firm clients. We have been given permission to use their full names and locations to prove their authenticity. Due to confidentiality in settlement agreements, the company’s names have been removed. It should be remembered that every individual case presents different factual circumstances and therefore past cases are not a guarantee of future results. Kahn & Associates, L.L.C cannot guarantee any particular outcome by using our Firm.
Having a little compensation with the aggravation made it a little better. The experience was no hassle, people were great to work with. No disappointment. You made it happen! I will recommend your services you made the process easy. I certainly would recommend you to friends, family, and co-workers.
Martin, Jennifer – Elyria, Ohio 6/5/17
Thank you for all your help by helping me to receive some money taken some pain and frustration. I was pleasantly surprised your firm was able to help me out. You were very helpful calling me and letting me know what going on with the case. I would recommend my friend and family.
Minter, Teresa – Garfield Heights, Ohio 2/14/15
My biggest fear was finding out if I was eligible because I have used car. Bo did a great job helping me overcome that. I dealt with a lemon car and the settlement has helped me a ton. Bo was absolutely outstanding, I’ve never had an attorney respond so in such a timely manner before. Within minutes I would hear back from him, absolutely outstanding! I would recommend you to my friends and family. I think one that’s is people should know the lemon law doesn’t have to be painful!
Krafcik, Peter – Parma, Ohio 6/30/17
My biggest concern was that there was no out of pocket cost required from me. After numerous calls to Ford customer service and the dealership from where vehicle was purchased no avail, your firm handled the situation for me. I commented numerous times to my spouse, how attentive and involved the individuals I dealt with at your firm, proved to be. All that was really required from me was completing the necessary paperwork and forwarding to you what was required to state my case. Easy to do business with. my questions would always be answered by your trained staff. I would rate your firm ten (10) stars.
Lustik, Liz – Seven Hills, Ohio 03/24/16
I was surprised not disappointed. The expertise was surprisingly different. Everyone was courteous and helpful and patient. If a problem should arise I would not hesitate to use your firm and / or refer your email to anyone.
Moultrie, Leonard – Detroit, Michigan 10/22/15
At first I was skeptical you would be able to do anything about the engine problem I have. The funds I received will either help covering an extended warranty or be used to help purchase another vehicle. Everyone was very nice and helpful. I was happy to get some compensation out of this. I would not hesitate to recommend Kahn to other people.
Landis, Robert – Beachwood, Ohio 10/31/15
At first I feared that it was I waste of time to try to prove something was wrong with my car. But, I was very surprised how you all kept me informed to what was happening. No, disappointment at all. I liked how you treated me as an important person, like nobody, else mattered trust me, so I will do business with you anytime.
Gates, Beulah – Cleveland, Ohio 6/26/16
I was just uncertain whether the process would produce a positive outcome. Your paralegals and attorneys were very interactive and professional throughout the process. I was surprised how lengthy a process it was, but it was well worth it. I’m very pleased by the outcome. I appreciated the responsiveness to my concerns. You’re honest and you get results.
Licht, Alan – Pepper Pike, Ohio 7/2/16
Talked to your secretary several times very pleasant girl! I’d give her a raise!!!
Myers, Lavon – Cairo, Ohio 02/06/16
I initially feared hiring a law firm that we had no face to face contact with. We put our faith in your hands hoping that you were not a scam. We had a serious issue with ford focus shutter and you helped by getting us 40% of our purchase refunded back to us. You allowed my wife to purchase a new car that she is very happy with. I felt very comfortable with your staff. Very knowledgeable and very quick to get back with us on any info that is required. Your firm was awesome. We liked our entire experience from the 1st to last…your upfront and honest. Absolutely 100% will be posting on facebook. Your 100% authentic!!! Keep up your great work.
Nelson, Michael – Beaverton, Oregon 6/23/17