Hear for Yourself What Some of Our Raving Fans Have to Say!
However, these three repairs took 79 days total to complete. After doing research, I found out that the vehicle fell under the lemon law due to dealer having vehicle for more than 20 days at one time….twice.
I called Kahn & Associates and explained my situation and they started working on my case immediately.
After a few phone calls and texts with documentation they started the process. It takes a while but this firm went above and beyond in my opinion to get any type of solution to the vehicle. We got the options of buying back the vehicle or a settlement, so we took the settlement option due to the lifetime warranty through the dealer. This took most of 2024 to settle but it’s finally resolved.
Thanks to Kahn & Associates and staff for helping us during this time. HIGHLY RECOMMENDED!!!!
I bought a new truck that stayed in the shop for months I tried and tried
To get the dealership to work with me sense it was a new truck they told me pretty much that I was stuck with the truck!! That’s when I contacted Kahn they worked hard to get the manufacture of the truck to take care of their Lemon!!! I cannot thank these guys enough They got me the settlement I was looking for they get a five star rating from me
HOWEVER, once Kahn & Associates contacted me, they gave me the go-ahead to file and ensured me that they could help me. They explained the ways around it and the federal laws that apply, as well. So I completed the initial consultation and was contacted by Bo Jeffries shortly after.. and when I tell you that EVERY SINGLE communication from that office from there on out was beyond professional and timely, I’m serious. Bo contacted me via phone for our first conversation. He was patient with me, as I was literally at work during the call, but was desperately wanting to speak with him. I had to pause and put him on hold a couple of times.. I also had many questions and scenarios to run by him.. he was so pleasant.. down to earth.. patient.. kind.. and treated me like I was a million dollar client!! I was contacted shortly after that by Victoria Eck, the paralegal for his team, and was given updates on my case.. and I have to say that Vicki is the best!! She is so kind and also incredibly patient with me.. she was so quick to respond to any questions I had, and I mean she has ALWAYS emailed back within MINUTES.. And as we got the ball really rolling into the case, Bo and Vicki have kept me in contact.. I had some issues/delays completing the documentation for the discovery, and she was incredibly patient and helped me with questions and guided me through the process and explained anything I needed more detail on.. The bulk of the process was only the last couple months. I had all my documentation turned in, and in less than two weeks, Bo emailed me in the evening (yes, evening.. well after business hours) to deliver the amazing news that GM had settled, and it was DOUBLE the amount that Bo and I had discussed!! Even further, I had another question regarding settlement paperwork before returning to them, and Bo emailed back within minutes (in the evening and during the weekend) to give me an answer!! I cannot say enough great things about this law firm.. the entire staff is courteous and helpful.. and they will never treat you less than.. !! I’ve even called the office before for Victoria, and another staff member answered.. and even that lady was so kind and helpful and gave me what answer she could and then transferred me to Victoria’s voicemail.. I mean, they are ALL so wonderful.. I’m amazed at how truly wonderful these people are.. I’ve never filed a lawsuit against anyone, let alone something as big as General Motors.. so it was definitely nerve racking at first.. but after my communication with Bo and Victoria, I’ve never felt any nerves.. this whole thing was such a fast process, and I was kept up to date the entire time.. now, I am just going to patiently wait for the settlement check, so I can now get a better vehicle for myself and my child.. thanks again, you guys!! Truly the best!!
After taking it to the dealership, countless times (for the same issues) and being sent away like the issues were normal and nothing to worry about, it was SO nice to be heard and taken seriously by Craig at Kahn and Associates.
The process was painless, the gathered all of my information and then even more from the dealership and went to work. From start to finish, the process took roughly 4 months and the settlement money is in my account.
I was even able to trade in the vehicle with zero issues and the claim had no impact on my trade in value which was a huge concern of mine.
I already have, and will continue to refer my friends and family to Kahn and Associates.
More Testimonials
Note: These are a samples of actual letters received on behalf of satisfied Firm clients. We have been given permission to use their full names and locations to prove their authenticity. Due to confidentiality in settlement agreements, the company’s names have been removed. It should be remembered that every individual case presents different factual circumstances and therefore past cases are not a guarantee of future results. Kahn & Associates, L.L.C cannot guarantee any particular outcome by using our Firm.
My biggest fear was the thought of dealing with any lawyer. But I found out that it was the best thing I could have done! I made at least 10 trips to the dealer in an attempt to fix the transmission. Your service made a 100% improvement. I had no disappointments with any of your staff. Your service was professional and vary polite and solved my problems completely. Will recommend your firm to everyone and will not hesitate to use you again! People should realize how good you are!!
Walriven, Tim – Ohio 7/11/17
My biggest fear was not knowing what was going to happen. Then not knowing what the process would be like and that I could not stop the process once I started it. I was pleasantly surprised about how quick, smooth and painless the process. I also did not realize the entire process could take place via email and mail. I liked that each time I had a question each staff was quick to respond promptly and accurately to my questions. Yes, I would recommend Kahn & Assoc. Then get the job done.! I like that Steve keep me informed throughout the claim process.
Ramirez, Eleonor M. – North Olmsted, Ohio 9/3/16
My biggest fear was that you may be scam, but several phone conversations with various staff & internet info created a comfort level. I own a jeep Chevrolet that spent most of my time in repair shop – dealer. The settlement enables me to get a new vehicle that will hopefully be more dependable. Everyone was very friendly, efficient & helpful. I appreciated your prompt answers & returned calls & emails. I would recommend you to friends, families and co-workers. People should know about your expertise with lemon laws & defective vehicle issues.
Seeburger, Diane - Sylvania, Ohio 03/23/16
We had no fears – the reviews we read about your firm made us feel confident in your business/services. We fought with Ford for 2 years but they insisted there was nothing wrong with our car, then we basically got satisfaction with the help of your firm. Everyone was very attentive and we always received quick responses via email. No disappointments. We didn’t have to do anything you took care of it all once we got you the necessary paperwork. it was basically hassle free. Most importantly you committed to helping us and followed through in a timely, positive manner. Victoria was great to work with!
Unsworth, Natalie – North Canton, Ohio 7/7/16
Everyone was friendly and called back when needed.
Pieh, Judith – Orwell, Ohio 6/26/16
Your Secretaries (I can’t recall names) were polite, patient and very responsive. Thank you so much! I merely appreciated your help.
Thompson, Delois – Park, Michigan 8/3/13
Polite. Quiet and to the point, explained everything in terms it could understand. Honestly easy to deal with.
Thornbury, Jimmie – Richmond, Indiana 2/17/14
I did not get anywhere with Ford on this matter, until your involvement, you got results, where I could not. I am 100% satisfied. I will recommend you to any one with a similar problem. You did this at no cost to me.
Walker, Scott C. – Parma, Ohio 8/19/16
The service and staff were easy to work with. If we have any other problems, we will use your service again.
Shuerger, John - Avon, Ohio 02/06/16
I feared that I would owe $ if I didn’t win. My 2011 Focus had brake problems from day 1 when new. But not believed by dealer! The $ helped a lot! I used it to get another car after they fixed it… Your people responded quickly & courteously when I called. Everyone was very helpful and made thing easy for me. Everyone acted as if they actually cared! I would recommend you to others.
Robinson, Kim – Kent, Ohio 1/17/14